Reference

4nf Terms & Conditions for India

These Terms & Conditions govern every interaction you have with your 4nf account — from opening it to making deposits via UPI or Paytm, placing wagers, and requesting…

Binding on all accountsUPI & Paytm coveredIndia-applicable where permittedUpdated without prior noticeGoverns disputes & payouts
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4nf 4nf Terms & Conditions for India
TERMS CONTACT

How to Reach Us About These Terms

If any clause in these Terms & Conditions is unclear, or if you believe your account has been handled in a way that contradicts what is written here, reach out through any of the channels below. We aim to respond to terms-related queries within 24 hours on business days.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our agents can clarify specific clauses, explain how a decision was reached, or escalate a terms dispute to our compliance desk on your behalf.

Email Support

Write to our support address for detailed terms queries. Email works well when you need to attach a screenshot, reference a transaction ID, or request a written record of our response to a specific policy question.

Help Centre

Our Help Centre has a dedicated section on account terms, withdrawal conditions, and dispute procedures. Search by keyword or browse by category to find the clause or process that applies to your situation.

HOW WE OPERATE

How 4nf Handles Your Account Under These Terms

Behind these Terms & Conditions are concrete processes that affect your account every day — from how your data is stored to how long we keep transaction records and how quickly a…

Data Retention

We keep account and transaction records for the period required by applicable law in the jurisdictions where we operate. You can request a summary of the data we hold on your account by contacting support in writing at any time.

Account Security

Your account credentials are stored using industry-standard encryption. We will never ask for your password over chat or email. If you suspect unauthorised access, contact support immediately and we will place a temporary hold on your account while we investigate.

Cookie Policy

We use session and analytics cookies to keep your account logged in and to understand how different pages are used. You can manage cookie preferences in your browser settings; disabling certain cookies may affect how some features of the platform function.

Dispute Resolution

If you dispute a wager outcome or a transaction on Live Roulette or any slot room, raise it within 30 days via email or live chat. We review the server-side game logs and transaction records and aim to send a written decision within five business days.

Requesting Account Changes

Changes to your registered email, phone number linked to UPI or Paytm, or withdrawal method require identity verification. Submit the request through your account settings and our team will complete the verification check within 48 hours.

Who to Contact for Policy Issues

For any formal concern about how these Terms & Conditions have been applied to your account — including data access requests or objections to a decision — address your message to our compliance team via the email address shown in the Help Centre.

Your Questions About These Terms, Answered

These are the most common questions we receive about how the Terms & Conditions apply to specific situations — from payments via PhonePe to disputing a slot-room outcome or closing an account.

Yes. Every payment method available on 4nf — including UPI, Paytm, and PhonePe — is covered by these terms. Deposit and withdrawal conditions, processing windows, and dispute procedures apply equally regardless of which payment rail you use.

We may update these terms at any time without prior individual notice. We will post the revised version on this page with an updated date. Continuing to use your account after the revision constitutes acceptance of the new terms.

Send a written request to our compliance team via the email address listed in the Help Centre. We will compile your account data and send it to your registered email address within the timeframe required by applicable local law.

Where any clause in these Terms & Conditions conflicts with applicable local law, the local law takes precedence for accounts in that jurisdiction. Access to our platform is available only where local law permits, and your legal protections remain in place regardless of what our terms say.

Contact support via live chat or email within 30 days of the disputed round. Include your account ID and the transaction or round reference number. We will pull the server-side game log and return a written decision within five business days.

Yes. If you do not accept a change to these Terms & Conditions, stop using the platform and contact support to request account closure. Any withdrawable balance will be processed to your verified withdrawal method after identity checks are completed.

Withdrawals are subject to identity verification and must be sent to a payment method registered to your account — UPI, Paytm, or PhonePe. Unverified accounts may face holds on withdrawal requests until verification documents are submitted and reviewed by our team.

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